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Terms & Conditions

These Terms and Conditions govern the placing of pre-orders with“TinaMaria Shoes”.Please read these terms carefully before submitting your pre-order of any TinaMaria Shoes Products. By submitting your pre-order, you agree to be legally bound by these terms.


1. PRE-ORDER RESERVATION

When placing a pre-order for TinaMaria Shoes Products, you are required to provide certain information, such as your address and billing information. You represent and warrant that all such information is accurate, and shall ensure that such information is kept current. TinaMaria Shoes shall accept no responsibility nor liability for inaccurate information or information that later becomes outdated and ,therefore, has no obligation to make efforts to determine the correct contact or shipping information. Your may update your information at any time prior to your order shipment by sending an e-mail to Tinamaria@TinaMaria Shoes.com.

You acknowledge and agree that TinaMaria Shoes may decline or delay reservations to avoid oversubscription or as it deems appropriate, provided that we will make efforts to inform you within two (2) weeks of our receipt of your pre-order. In this case, you are entitled to a full refund of the purchase Price.

2. PAYMENT

You will be charged the full price of the products the moment your order is placed. If TinaMaria Shoes is unable to commence shipping the products on or before the 3- 6 month anniversary of your order placement, TinaMaria Shoes shall process a full refund. Your pre-order placement constitutes your express agreement & authority for TinaMaria Shoes the charge the full amount for the Products at such time.

3. PRIORITY

TinaMaria Shoes will produce products according to the order in which the pre-order is received. This position does not imply receiving a particular number associated with your products. If you cancel or forfeit your reservation in accordance with the terms of this agreement, your position will be given to the next person on our product reservation list. Notwithstanding the foregoing, you acknowledge and agree that we may need to build and use Products for a variety of purposes, such as in-house and third-party testing, evaluation, and display prior to fulfilling product reservations. Furthermore, we may in our discretion prior to fulfilling product reservations offer for sale to the public (for instance, by auctioning off) a limited number of products. Please consult our website or our newsletter for more information about such events.

4. DELIVERY SCHEDULE

Although we will make efforts to begin delivering products as soon as reasonably possible, you understand and agree that there may be delays. The “TinaMaria “ shoes are 100% custom-made and hand finished in Italy by a sixth generation factory dedicated to quality craftsmanship and using only the finest materials available, resulting in a general maximum turn around time of 12 weeks.The estimated time of delivery (ETD) is only an estimate and is subject to change, therefore, TinaMaria Shoes does not represent or warrant that it will be able to ship the product by the estimated date.  As a result, in the event that a delay arises and the estimated shipment and/or release of the product is not met, TinaMaria Shoes is not responsible for any damages that may occur due to the delay, nor shall it be obligated, except as set forth in these terms, to provide any discounts, refunds or credits due to any such delays. We will provide you periodical updates with respect to such delivery schedule. If for any reason you decide that you do not wish to continue to wait for your product, you may cancel your reservation as provided for in Section 6 below.

5. PRICE

The purchase price ("Price") does not include taxes and other government charges, therefore, you will be responsible for these additional charges. If there is a price reduction on a product after your pre-ordered is placed, we will refund you the difference. If the price increases, your order is secure at the original purchase price. The pre-order price is valid from the moment you place your order until  10 days after your order is received. To claim a refund for the difference, email us at Tinamaria@TinaMaria Shoes.com.

6. CANCELLATION

You or TinaMaria Shoes may cancel this reservation by terminating the pre-order at any time for any or no reason prior to our notice to you that your product is ready for delivery. If you do so prior to our notice of delivery, you will obtain a refund of the purchase price without interest. If TinaMaria Shoes cancels your reservation, you will receive a full refund of the purchase price without penalty (this includes processing fees).

7. LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES WILL TINAMARIA SHOES BE HELD LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF/ OR RELATED TO THIS AGREEMENT. IN THE EVENT TINAMARIA SHOES IS HELD LIABLE FOR ANY DAMAGES ARISING OUT OF/ OR RELATED TO THIS AGREEMENT, YOUR SOLE AND EXCLUSIVE REMEDY WILL BE THE FULL REFUND OF YOUR PURCHASE PRICE WITHOUT INTEREST.

8. TERMS & CONDITIONS OF SALE

The purchase of the products is subject to additional terms and conditions provided by TinaMaria Shoes, including and in respect of any software included in the products or intellectual property embodied in the products or data collected by the products. The current Terms and Conditions of Sale can be found in the footer of the checkout page and are subject to change without notice. Your purchase of the product will be subject to these terms and conditions and the refund policy.

9. CUSTOMER INFORMATION

We will use any information that we may collect about you only in accordance with our privacy policy.

10. DISCLAIMER.

TINAMARIA SHOES DISCLAIMS ANY WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE PROTOTYPE PRODUCT DISPLAYED BY TINAMARIA SHOES WHETHER BEFORE OR AFTER YOU HAVE PLACED THE PRE-ORDER. YOU UNDERSTAND AND AGREE THAT THE PRODUCT, ITS DESIGN AND TECHNICAL FEATURES ARE CURRENTLY UNDER DEVELOPMENT AND THAT THE PRODUCT THAT MAY BE AVAILABLE FOR PURCHASE BY YOU MAY BE MATERIALLY DIFFERENTLY FROM THE PROTOTYPE PRODUCT. IF FOR ANY REASON YOU ARE UNHAPPY WITH THE FINAL VERSION OF THE PRODUCT, YOUR SOLE AND EXCLUSIVE REMEDY WILL BE TO CANCEL YOUR PRE-ORDER AS DESCRIBED IN SECTION 6 ABOVE.

11. CHANGES TO THE TERMS

Shopping with TINAMARIA will require you to input personal information in order to process and fulfill your order, improve our site and share the content of our site with you. This includes (but may not be limited to) your name, address, e-mail, phone number and payment details. This information is provided by you during the checkout process and will be securely processed and stored so that we can fulfill your order. We will never collect sensitive information about you without your explicit consent.

We never pass on your data to third-party companies for mailing or marketing purposes. We may also aggregate information and statistics for the purposes of monitoring website usage in order to help us develop our website, our range of products and/or our services and may provide such aggregate information to third-parties. These statistics will not include information that can be used to identify any individual.

We strive to maintain accurate and up-to-date information on our customers in order to provide them with the best possible service. You can check and amend all the information we currently hold about you by logging into your account and making the necessary changes, or by emailing us at tinamaria@tinamariashoes.com.